© Chilwell Valley and Meadows Medical Practice
The Valley Surgery
81 Bramcote Lane
Chilwell
Nottingham NG9 4ET
7th August 2018: We are now registered as a Park Run Practice. Information on our local weekly events and how to register can be found on the website below. We hope to see you there taking part! http://www.parkrun.org.uk/beeston/
21st May 2018: General Data Protection Regulations 2018 Privacy Notice for patients.
These new regulations come into force on 25 May 2018 and it is important that all patients are made aware of them. Further information can be viewed here or you can ask at reception for a copy of this Data Protection Privacy Notice.
Chilwell Meadows Surgery
Ranson Road
Chilwell
Nottingham NG9 6DX
The Valley Surgery
Chilwell Meadows Surgery
0115 9430530
0115 9462767
LATEST PRACTICE NEWS:
YOUNG PEOPLE
Is something bothering you?
Have you got health concerns that are personal or embarrassing?
Are you worried about other people finding out?
The doctors and nurses at your surgery offer private and CONFIDENTIAL* help for young people of any age, including under-
Making an Appointment
It can sometimes be difficult to make a first appointment if you have never done this before. Here are a few tips:
- Phone the surgery number and speak to a receptionist, or come to the reception desk at your usual surgery.
- Tell them that you want to make an appointment with a doctor (or nurse).
- The receptionist sometimes asks if you can tell them anything about the type of problem because this helps them find the best person to see you (they are not being nosey!). They must keep everything confidential (like everyone else in the practice) but you don’t have to tell them if you don’t want to – just say ‘it’s personal’.
- The receptionist may ask if it is an ‘urgent’ or ‘a medical emergency’. This is a bit tricky because you may not know. However if it’s something that is worrying you so much that you feel you need help on the same day then just say ‘yes’. If it can wait a few days longer then say ‘no’.
- You should be offered a choice of appointment times. If you have difficulty getting to the surgery at a particular time (because of school, college, work, or transport etc) then tell the receptionist so that they can work around this if possible.
- If you are having difficulty getting a suitable appointment, then ask the receptionist if a doctor can telephone you. They will take a message and pass this on to a GP. Don’t forget to leave your correct phone number!
*The only time we ever share information is if you or someone else is in danger, and we would talk to you first.
Coming to an Appointment
If you haven’t been to see the GP on your own before, here are a few tips:
- You may feel more comfortable if you come with a friend or family member (not necessarily a parent). They can come into the consultation with you if you wish, or they can wait in the waiting room whilst you come in on your own.
- Let the receptionist know that you have arrived (or use the check-
in screen by the reception desk). - You may have to wait a few minutes to be seen. Bring something to keep yourself occupied so that you aren’t worrying.
- It can be helpful to write down the things that are bothering you if you think that it is going to be difficult talking about them.
Getting Involved: our Patient Participation Group
The Practice has a Patient Participation Group (PPG) which meets every couple of months to find out the sorts of things that are important to our patients, so that we can improve the services we provide. Many of the group members are older – so we need some younger people to let us know what is important to your age group. See more details on our website.
Here are some links and resources that you may find helpful. Let us know if there are more that you would like to be added.
The Children’s Society Resource Vault: Information for Young People
Advice on a wide range of issues from a reputable organisation
Health for Kids is an exciting development offering clinically assured interactive content, which provides health information that is safe and from a trusted source
HealthTalk.Org
Listen to people talk about their own experiences of health problems. This site has a specific section for young people.
http://www.healthtalk.org/young-
Counselling services at Base 51
https://www.nottshelpyourself.org.uk/kb5/nottinghamshire/directory/service.page?id=ImbDFGS1Pac
Young Minds
This site provides lots of information about a range of emotional and mental health problems that young people may experience.
https://youngminds.org.uk/find-
BEAT Eating Disorders
Eating problems amongst young people are relatively common. This site has a link to a helpline to talk about eating disorders and how they can be recognised and treated.
www.beateatingdisorders.org.uk
Students Against Depression
This site was set up to help young people understand depression and how to cope with it, especially if you are feeling that life isn’t worth living.
www.studentsagainstdepression.org
Kooth.Com
Kooth.com is a safe, confidential and non-
Brook
Free and confidential sexual health advice for under-
